Have a question? We’re here for answers. Some of the following may be helpful, but if you have a specific question, please contact us.
The best way is to search the current job openings available on our Web site. You can do this by clicking Search Jobs. You can view our openings by location, position and/or keyword search. When you see a position that matches what you are looking for, you can submit a resume by clicking the Apply to this Job Link. If you do not see a job listed that matches you may submit a resume by just creating a profile.
Job openings are updated regularly. You may want to check back on our Web site in a couple of days to see the new opportunities available, or choose our Job Alert by E-mail feature. You indicate which position interests you and we'll send you a message to your e-mail address when the position becomes available. Sign up for Job. Or, if you would like to contact a specific location directly, view our list of locations and main contact numbers.
Once we receive your resume, a member of our Human Resources team will review it. Your resume will be evaluated to see if your educational background, training, skills and interests match requirements for our positions. If there is a match, you will be contacted with information about next steps.
At Convergys, you will have opportunities for both professional and personal development. Classroom training (during normal business hours), computer-based training modules, mentor programs, networking events, on-the-job training and workshops are provided to help you further develop your skills.
All employees are encouraged to have a Personal Development Plan to provide focus to their learning opportunities. An exciting new online system, the Convergys Personal Development Center, now gives employees a "one-stop shop" to manage the many development opportunities currently available.
While every department has its own parameters, there are numerous opportunities for any employee to grow. From formal mentoring to technical proficiency, from leadership development to performance management, employees are actively engaged in developing their competencies and skills.
We have a competitive array of benefits available to suit our employees' varied needs.
The hiring process can vary tremendously based on position. General expectations are that most positions are filled in less than 60 days. Additional information can be provided from recruiters during the interview process.
Yes, relocation benefits are based on the physical distance from the office that the candidate will work and the job position. Additional information can be provided from the recruiters during the interview process.
In certain cases, Convergys does provide immigration sponsorship that complies within the guidelines that INS establishes. Additional information can be provided from recruiters during the interview process.
Typically successful college interns and regular full time candidates complete two interviews in the hiring process. Initially you will have an,on-campus behavioral screening interview. If the recruiter determines another interview is needed, it will be more in depth, with the hiring manager at one of our sites.
The dress code is business casual to casual, depending on the position. A recruiter can provide more information.
Yes, both team and individual employee reward and recognition programs exist.
We believe in performance management as part of our daily routine. Additionally, formal written appraisals are completed twice a year.
At Convergys, it's our policy to communicate job vacancies to all employees so that your can self-nominate as part of your career development process. You're encouraged to discuss your career interests with your manager prior to posting. You are also encouraged to periodically discuss your career interests and how they fit with your personal development plan with your manager.
The Convergys Technical Career Path (TCP) is intended to provide our technical community with a clear, consistent framework with detailed requirements to achieve professional growth and career development in a technical capacity.
Yes. The Convergys Community Action Team supports our employees' volunteer efforts around the world. Our employees nominate project ideas and then coordinate the projects with employee volunteers. Furthermore, our individual centers participate in numerous local community activities as well as supporting global initiatives.