Do your customers demand anywhere access to content and services of their choice? We can help.
At Convergys, the modular architecture of our Messaging and Call Completion Solution is designed so that each component works independently. It can also be shared across the entire platform. This flexibility delivers a friendlier user experience, increasing the adoption of next-generation services. It also provides:
Each customer is different and demands services to meet their own voicemail needs. Voicemail MX offers a broad suite of text, voice and Web-based messaging capabilities such as traditional voicemail, e-mail and faxmail, as well as text-to-speech reading and integrated multimedia messaging.
Plus, Voicemail has been designed for easy integration with your other service offerings:
In today's hyper-connected world, friends want to share experiences, images and ideas; while businesses often need to communicate more than straight text and pictures. Video meets this need and is recognized as one of the most exciting and profitable mobile applications.
With Video Services, such as Video Mail, you can claim your share of the mobile video market and its associated revenues. We can help you equip your networks to deliver the video capabilities consumers demand.
Flexible and Scalable Solutions That Give Subscribers Fast, Convenient Access to All Services and ApplicationsDOWNLOAD
Short Message Service Center (SMSC) is a highly scalable, reliable, network-grade SMSC that supports peer to peer, notification, and premium-rate SMS services.
Our SMSC provides:
Scalable Solutions Delivering Efficient and Affordable SMS to SubscribersDOWNLOAD
Missed Call Alert enables you to send your non-voicemail subscribers an SMS notification of missed calls with calling number and time of call.
This flexible solution can be provided:
Missed Call Alert stimulates call return revenues and associated network traffic.
Voice SMS works like traditional short message service within a network, except instead of sending text, subscribers send and receive voice messages.
The simple push button solution works over 2G, 2.5G and 3G handsets , across various networks, and has built-in capabilities that ensure a cost-effective solution that:
Voice to MMS (V2MMS) is a visual voicemail service that delivers voice messages straight to subscriber's handsets. It provides an enhanced customer experience, allows better management of voicemail infrastructure, and can help develop new ways to generate revenue.
Compared to traditional voicemail, V2MMS: